NovuChatConversations
Everything your customers wrote and how the assistant replied, live.
Your business, under control, from your phone
The console is built to be used one-handed, on a phone, between customers. Everything the assistant does is recorded, and anything you want to change is changed without calling anyone.
What you see inside
Configuration
Hours, services, prices and the assistant tone. Change something and it applies at once.
Staff
Each professional with their own calendar, specialties and working hours.
Closes
How many appointments and orders were confirmed, and how much of your plan you have used.
Contacts
Who wrote to you, when, and what they bought.
Claims and audit log
Registered claims and the history of every change, with who made it.
Security, without the jargon
- Each business sees only its own data. The rules that guarantee it are tested automatically on every change.
- NovuChat staff sign in only with a Google account and a second factor, and every action lands in your audit log.
- If a payment is late you still see your data and the reason. Your customers get a neutral message and never find out.
- Your data travels encrypted and is stored encrypted on Google Cloud.